Shipping policies and timeframes for delivery of Volcanic Earth products (see below) are set by the product's manufacturer. A.Evans Enterprises facilitates the sale and return of Volcanic Earth facial skin care products for our customers. A. Evans Enterprises will process your Volcanic Earth purchase within 2 business days business days of the customer placing their order. If purchased at checkout, you will be provided with a tracking number for your Volcanic Earth purchase once it ships from south pacific island of Vanuatu, however A. Evans Enterprises cannot be responsible for delays in shipping or receiving of your Volcanic Earth products.
Amber Essence-OSCS products
- All Amber Essence OSCS products are packed and shipped with in 2 business days.
- Items damaged during shipping will be replaced by A. Evans Enterprises please
- Should there be an unforeseen delay you will be notified via email.
- Once your order ships you will receive confirmation and a tracking number via email.
- All orders are shipped via UPS.
- Your shipping costs are determined during checkout, and all U.S. orders over $65 are eligible for free standard ground shipping.
- Registered customers who live within 20 mile radius of Martinez, CA can request personal delivery at checkout. If you select this option we will contact you via email to make arrangements for delivery.
- To initiate the return process please contact us at hello@amberessenceoscs
- Due to potential contamination concerns we are unable to accept opened and/or used products for return.
- We will gladly accept unopened/unused merchandise for full refund or exchange within 30 days of purchase
- We want our customers to have a positive experience with the sale, use, and potential return of any Amber Essence-OSCS products purchased from this website
- We are not able to accept returned merchandise if we cannot verify that your purchase was made via this website
Volcanic Earth products
- Volcanic Earth ships worldwide.
- Online purchase orders are all sent via ordinary airmail through Vanuatu Post.
- Volcanic Earth takes no responsibility for any delay that occurs during Vanuatu Post shipping.
- Volcanic Earth items shipped with Vanuatu Post can be tracked after dispatch provided you have paid extra for this service when prompted by our shopping cart.
- Volcanic Earth Orders are normally processed within 24-48 hours of them being received excluding weekends and public holidays.
- Please allow 7-21 days for receipt of your purchase
- Volcanic Earth cannot guarantee dispatch times in situations affected by circumstances beyond our control.
- Once the order has been processed, any changes will be treated as a new order
- International orders do not incur GSTor VAT. However, there may be import permits, customs duties and taxes applicable to the destination of shipment that Volcanic Earth cannot be responsible for. If you have questions about these taxes please contact your local customs office.
- To initiate the return process please contact us at hello@amberessenceoscs
- Due to potential contamination concerns we are unable to accept opened and/or used products for return.
- We will gladly accept unopened/unused merchandise for full refund or exchange within 30 days of purchase
- We want our customers to have a positive experience with the sale, use, and potential return of any of the products available for sale on this website